FAQ

How is my print printed?

We print all our print using professional printers and archival inks for a vibrant print that lasts. We use premium, high quality, thick (300gsm) coated glossy photo paper.

What paper sizes do you offer?

We print on the following sizes:
⚬ 5×7 inches – 127mm x 178mm
⚬ A5 – 148mm x 210mm / 5.8 x 8.3 inches
⚬ 8×10 inches – 203mm x 254mm
⚬ A4 – 210mm x 297mm / 8.3 x 11.7 inches
⚬ A3 – 297mm x 420mm / 11.7 x 16.5 inches

How will my order be packaged?

Our prints are enclosed in a protective clear cellophane sleeve and posted in a hard backed envelope to ensure they arrive to you in pristine condition.

When will my order be posted?

All orders received ship next working day via Royal Mail 1st Class and take 1-2 business days.

What if my order arrives damaged?

On the rare occasion your order arrives damaged, please contact us within 48 hours of receiving your prints and we’ll arrange a replacement as soon as possible.

Email Us: info@tidyprints.co.ukk (please attach images if damaged)

Can I return/exchange my prints?

If you change your mind about your order or would like to exchange, we have a 14 day returns policy. You can find out more about our returns policy here