FAQ
We print all our print using professional printers and archival inks for a vibrant print that lasts. We use premium, high quality, thick (280gsm) coated glossy photo paper.
Our prints are enclosed in a protective clear cellophane sleeve and posted in a hard backed envelope to ensure they arrive to you in pristine condition.
Orders received before 2:00pm ship next working day via Royal Mail 1st Class and take 1-2 business days.
On the rare occasion your order arrives damaged, please contact us within 48 hours of receiving your prints and we’ll arrange a replacement as soon as possible.
Email Us: support@tidyprints.co.ukk (please attach images if damaged)
All our prints are made-to-order, so unless, damaged, we cannot accept returns or exchanges. However, if you have a problem with your order, please get in touch with us within 48 hours of receiving your prints to see how we can help.
Contact us or email direclty: support@tidyprints.co.uk (please attach images if damaged)