FAQ

We print on high quality thick 300gsm matte photo paper, (standard A4 paper is 80gsm), using archival inks for a vibrant print with a long life. Print quality is largely determined by the type of paper used. We use professional grade paper to produce high quality prints.

All of ourprints are available in the sizes below:

5x7 inches - 127mm x 178mm

A5 - 148mm x 210mm / 5.8 x 8.3 inches

8x10 inches - 203mm x 254mm

A4 - 210mm x 297mm / 8.3 x 11.7 inches

A3 - 297mm x 420mm / 11.7 x 16.5 inches

Your prints are enclosed in a protective clear cellophane sleeve and posted in a hard backed envelope to ensure they arrive to you in pristine condition

Currently we deliver to the UK only.

All orders ship next working day via Royal Mail 1st Class and take 2-4 business days.

Please allow up to 7 working days (not including weekends and bank holidays) to receive your order.

Contact us, or email support@tidyprints.co.uk after the 8th working day and we’ll do our very best to help you.

On the rare occasion your order arrives damaged, please contact us (or email below) within 48 hours of receiving your prints and we’ll ship a replacement next working day.

Email Us: support@tidyprints.co.uk (please attach images if damaged)

We do. If you've changed your mind for any reason, we offer a no quibble refund or exchange for 30 days from delivery.

Refunds will be charged back to the original form of payment used for purchase.

Customer is responsible for shipping charges when making a return.

If you can't find what you're looking for, please feel free to Contact us.
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